The Parkland Regional Library Information Technology (IT) department offers a wide variety of services. The following is a short summary of the services provided to member libraries. For more detailed information, please review the PRL IT Service Parameters.

• Telephone, email, and remote desktop support including after-hours emergency support.
• Licensed software packages.
• Onsite library visits.
• Administration of library SuperNet connections.
• Internet service.
• Wireless Internet for member library patrons.
• Email and website hosting.
• Computer hardware and software purchasing assistance.
• Equipment for loan including laptops, tablets, e-readers, daisy readers, and gaming systems.

If you have any questions or concerns regarding any of our IT related services, please contact the PRL Helpdesk at helpdesk@prl.ab.ca.