Register to attend Parkland Regional Library's professional development workshop on September 25, 2017 at the Lacombe Memorial Centre. Registration is open to library staff, board members, municipal councillors, volunteers and Friends of member libraries throughout the region.Workshop sessions will include:
Opening Keynote (9:30-10:45 am)
A1: 13 Ways to Kill your Community, with Doug Griffiths
Morning Sessions (11:00-12:00 pm)
B1: Strong Communities 101, with Doug Griffiths
B2: Effective Meetings: from talk to action, with Shari Hanson
Afternoon Sessions (1:00-2:00, 2:15-3:30 pm)
C1: Strategic Policy Development, with Shari Hanson
C2: Overcoming our Habits: Measure, Evaluate & Change, with Rebecca Jones
Find additional information about each presentation and speaker below, or download our workshop program
A1: 13 Ways to Kill your Community
Join Doug Griffiths for an inspiring keynote based on his best-selling book, 13 Ways to Kill Your Community. Whether you are a municipal councillor, a library manager, a volunteer or a citizen, this session will provide you with easy and direct strategies to help your community, while also showing you the prevalent attitudes that sabotage success and what to do to overcome those attitudes. It doesn’t matter if you want to make improvements in community engagement, healthcare, education, infrastructure, economic development, youth or seniors quality of life, or how welcoming your community is to outsiders, this session is for you!
B1: Strong Communities 101
Like their municipalities, public libraries are concerned about long-term sustainability. Building on the keynote address, Doug will focus on a couple of the 13 ways in an interactive discussion about strategies the library can explore to build community and resiliency. For example, what attitudes impact effective cooperation and positive risk taking and what questions might you ask to move your library forward, improve your own sustainability and help strengthen your community?
B2: Effective Meetings
Whether you like them or not, meetings are an essential part of getting things done for your organization. Effective meetings result in decisions made and actions followed through! In this workshop, participants will summarize the critical elements of effective meeting planning and management (including record keeping), and will combine the critical elements into a meeting design (including for an AGM); participants will consider the characteristics of effective participant participation, contrast effective and ineffective group participation, and examine some methods and tools to guide effective group participation. Participants will leave with an appreciation for the benefits of effective meetings, and motivated to better prepare and intentionally conduct effective meetings.
C1: Strategic Policy Development
Do your policies align with your VISION and Values? Join this workshop to test your Library’s policies for being welcoming and inclusive and meeting community needs. Consider the possibility of unintended consequences when policies misalign with organizational culture or purpose. Each of us has our own practical experience of what works well and what does not. Participants will share experiences and help each other consider healthy policy enhancements. Stories will be shared. We’ll learn from policy development guides and each other! Participants will leave with a better understanding of the purpose of policy, while considering policy adjustments and adaptations to best meet the needs of your library users.
C2: Overcoming our Habits: Measure, Evaluate and Change
Libraries, like all organizations, need 3 types of measures: operational statistics, satisfaction indicators, and outcome measures. Performance measures are as much about operational effectiveness within the library as they are about demonstrating value to external shareholders. This hands-on, practical workshop allows you to develop meaningful outcomes to evaluate your library’s programs and initiatives, and align these with operational and customer satisfaction statistics to manage improvements, processes, staffing, customer engagement, and communication to Boards and decision-makers.
After acquiring a B.A. in Philosophy and a B.Ed. from the University of Alberta, Doug Griffiths spent several years teaching, and ranching with his family. Despite having two degrees he always said the best education and practical experience he ever received was growing up on the farm. It taught him practical lessons about life, built in him a strong work ethic, and developed in him a deep understanding of what it takes to be successful and how the wrong attitude can ensure failure. Doug went on to have a successful 13-year career in provincial politics, complete his MBA, and in 2015, stepped away to get back to what he really loved – helping build better communities. Now, as the president of 13 Ways, Doug leads a team of community builders and community therapists – a term more accurate than you may imagine – working with people all over North America to help them find their way to a brighter future for their communities. His best-selling book, 13 Ways to Kill Your Community has recently been released as a 2nd edition and is often referred to as the “bible” for rural community development.
Shari Hanson’s work as a Community Development Officer with the Government of Alberta spans nearing 20 years. She provides workshops and services in support of community and organizations. Shari’s educational pursuits were influenced by her participation with Canada World Youth (having traveled on an exchange to India), her rural background, and especially her involvement with “learn to do by doing” (she was a member of 4-H for 8 years). Shari has a Bachelor of Arts degree in Social Anthropology and a Master of Science degree in Rural Extension Studies.
Rebecca Jones came to libraries through a corporate route, starting as a librarian at Royal Bank of Canada and then as a Manager in information services, records management and technology training at Imperial Oil Ltd. Founder and partner of Dysart & Jones Associates since 1992, she managed more than 100 cross-functional projects in strategic and business planning, performance measures, organizational design, and management projects, and was also Director Professional Learning Centre at University of Toronto’s iSchool. Working with libraries in all environments she became increasingly concerned that libraries did not have sector indicators or performance measurement cultures. Looking to the non-profit and public sectors she discovered the Logic Model and began talking, teaching and nagging about the Model to any and all until Moe Hosseini-Ara started listening and joined her to raise the awareness of public libraries. She was ecstatic to be with Brampton Library when they were one of the first Canadian libraries to join PLA’s Project Outcome. A Fellow of the Special Libraries Association (SLA), a recipient of SLA’s Leadership Award and LMD’s Mentoring Award, she was delighted to be named Ontario’s Public Librarian of the Year, and receive Canada’s Outstanding Service to Librarianship Award. She and Moe are contributors to Creating a Culture of Evaluation: Taking Your Library from Talk to Action.